Apple Retail - Santa Cruz de Tenerife - indefinido, jornada completa - 20/10/2015
An international provider of a leading edge Commerce/POS solution for agile retailers and a broard horizontal ERP for any industry is looking for a Partner Account Manager to engage and Manage the company's growing network of international partners (EMEA, LATAM, APAC)
The company is experience some considerable growth owing to the quality of its products which are built on top of a flexible and easily extendible web, mobile and cloud-ready development platform and the extensive Partner support program
This position reports to the Channel Business Manager or Regional Business Director of the region and is located in the Barcelona (Spain), Mexican, Indian offices and/or other locations. Based on business requirements the Partner Account Manager will travel
across the region on a frequent basis, estimated to be around 20-30% of a full time
The Role of the Partner Account Manager is strategic in terms of responsibilities by leading
the relationship and orchestrating strong engagement activities. He / She is the owner of
long term Business Plan definition, review, and operations ultimately resulting in high
The function of Partner Account Manager has the following key areas of responsibility:
· Manage the existing Channel Partners in the region:
o Build strong & lasting relationships with existing partners upon long term
committed business development plans. Identify the high potential and more
successful partners to succeed in new sales, involve in co-marketing activities,
enhance product and solution development.
Recruiting, Onboarding, Screening, Development of the Partner community.
o Build partner competencies and skills by driving partner's participation in our
o Coordinate internally to maintain "High Performance Partner Readiness" on
Soft Skills, product knowledge, value proposition and positioning
o Monitor and drive Certification steps, Support issues, and the overall status and
progress of partners in the region in all phases of the partner life cycle.
o Manage the partner renewal process in a timely and proper manner.
· Grow the regional network of oficial Partners by leading and putting in place the recruitment and acquisition programs:
o Own the qualification process of inbound partner leads
o Correctly understand the partner business challenges to properly position products and business practice as well as to present the Partner Program to qualified partner leads
o Establish and maintain direct communication with potential partners ensuring
constant awareness of the needs and requests of these relations
o Make sure new partner sign-up is managed in a timely and proper manner
o Under leadership of Marketing, help in partner acquisition campaigns
o Manage a NAL for potential partners in the region, and design and launch
proactive acquisition efforts, including mailing, outbound calls and the like
o Specifically drive new partners during the on boarding process to become
active, sales ready, and autonomous as soon as possible
· Additional responsibilities will include to maintain accurate and timely forecasting,
reporting in CRM and related systems, and managing accounts receivables for his/her
individual portfolio of partner accounts.